Data Center
Global IT Operations Partner

Scale Your IT
Without Limits.

Nufrass enables US-based enterprises to deploy certified offshore engineering teams. We deliver strict SLA adherence, security-first operations, and seamless integration with your tools.

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SOC 2 Compliant
Processes
24/7/365
Support Coverage

Our Expertise

Enterprise-Grade Operations

We don't just provide staff; we provide a fully managed operational layer that integrates with your MSP or Enterprise IT department.

IT Support

Managed IT Support (L1–L3)

Our MSP-trained engineers act as a seamless extension of your team. We handle the noise so your internal team can focus on strategy.

Incident Management

Rapid triage and resolution using your PSA/RMM tools.

Escalation Matrix

Defined pathways for complex issues ensuring zero black holes.

Cloud Ops

Microsoft 365 & Cloud Ops

Comprehensive administration of cloud environments. We govern your tenant security, identity management, and infrastructure so you remain compliant and optimized.

  • M365 Tenant Hardening & Administration
  • Azure/AWS Infrastructure Management
  • Intune Device Management (MDM/MAM)
Security

Security & Automation

We turn manual maintenance into automated governance. From patch management to SOP creation, we ensure your environment is documented, updated, and secure.

Patch Governance

Zero-day response & reporting

Documentation

IT Glue / Hudu Management

Delivery Model

Our Delivery Model

Onshore Strategy. Offshore Execution.

We bridge the gap between cost efficiency and operational excellence. You retain full control; we provide the engine to scale.

SLA Adherence

We don't just "work tickets." We adhere to your specific response and resolution times, ensuring your brand promise is kept.

Vetted Talent

Every engineer undergoes rigorous technical screening and communication assessments. No juniors learning on your dime.

Process First

We follow your SOPs strictly. If an SOP doesn't exist, we help you write it to ensure future consistency.